Our Services

At Hostd Homes, we understand the needs of every property and owner are unique. Therefore, please contact us to discuss how we can best tailor our services to suit your requirements.

  • Full listing support: Crafting accurate, compelling property descriptions with a dynamic pricing structure.

  • Comprehensive booking management: Handle new enquiries, manage calendars, provide check-in details, and offer ongoing guest support.

  • Marketing: Professional photography/videography if required, regular features across social media and mailing lists with strategic advertising campaigns.

  • Assistance ahead of welcoming first guests: Including conducting safety checks, inventory, decluttering and styling advice, as well as a consumables stock check.

  • Welcome pack management: Procurement of unique items and local produce for your guests arrival.

  • Scheduled In-Person Checks: To be carried out periodically as agreed with the home owner.

  • Changeover coordination: Schedule and manage changeovers, gardening, and linen services.

  • PDF inventory for cleaning team: Ensuring the upmost consistency and standards for every changeover.

  • Electronic welcome guide: Providing guests with all they need to know about the property and a ‘must try’ list, unique to the local area.

  • Security measures: Implementation of secure key handling procedures, key safes for check ins and property security checks.

  • Fire safety: In accordance with 2023 regulations we ensure that all properties are ready to safely welcome guests.

  • Personal availability: Available during working hours for owners' queries, with personal guest assistance if requested.

  • Maintenance team: A range of trades on hand for remedial works as well as window cleaners and gardeners.  

  • Monthly reports: Receive detailed reports with booking insights, feedback, and maintenance updates.

  • Access to ferry discounts: Pass on Red Funnel and Wight Link ferry discounts to guests upon booking confirmation.

“From the moment we confirmed the booking, Nicola was on the ball with the correspondence, introductory messages, recommendations for places of interest, restaurants, cafes, shops (local and supermarkets). The instructions and guidance for getting into the property and the details of what and where everything was…. all absolutely spot on. The actual property was much bigger and airier than we were expecting, with sunlight flooding in when we arrived, just a charming and comfortable place to be for a few days! Thank you Nicola!”

Previous Hostd Homes Guest